Welcome to The Better Living Project CIC
Empowering Tenants. Elevating Communities.

At The Better Living Project, we're here to make sure no tenant is left in the dark. We are a not-for-profit organisation committed to helping tenants across the UK access justice, government-backed support, and a better standard of living.

Whether you're dealing with housing disrepair, unsure about what financial help is available to you, or simply need someone to guide you through your rights – we’re here. We also train local people to become trusted representatives in their communities, building a movement from the ground up.

Our commitment

🟢 Support for Council & Housing Association Tenants
🟢 Free Help Claiming Compensation for Disrepair
🟢 Local Volunteer Training & Community Outreach
🟢 Ethical, Transparent, and People-Focused

 

Coming Soon: The Safe Space Initiative
We’re building more than just a support service. Our upcoming Safe Space hubs will provide a physical, welcoming community base for advice, resources, and relief for those most affected by the cost-of-living and housing crises.

➡️ Learn more about our mission
➡️ See how we can help you
➡️ Join our volunteer programme

📞 Call us today: 0161 509 3911
📧 Email: contact@betterlivingproject.com

Our Services

Tenant Support Services

We support council and housing association tenants who are living in unsafe or neglected housing conditions. We help you:

  • Understand your legal rights

  • Claim compensation for housing disrepair

  • Access help for damp, mould, electrical hazards, plumbing issues, infestations, and other dangers

  • Connect with ethical solicitor partners

We ensure you know what to do, how to do it, and who will help you get justice.

Area Representative Training Programme

Our 5-day volunteer training initiative, delivered in partnership with Job Centres, equips local people with:

  • Housing law awareness

  • Canvassing & outreach skills

  • How to spot and report disrepair

  • How to refer people for support

  • Soft skills and community leadership

We provide all branded resources, ID badges, and ongoing support. Once trained, reps help their own communities while gaining valuable experience.

Education & Empowerment Campaigns

We run in-person and digital campaigns to educate tenants on their rights and to bring awareness to systemic issues in social housing. This includes interviews, field podcasts, online guides, and videos.

Government-Backed Benefits Advice

Many tenants aren’t aware of what they’re entitled to – from energy efficiency support (like ECO4 schemes), to housing repairs, or legal compensation. We help bridge that gap.

About us

Who We Are
The Better Living Project CIC is a community-led not-for-profit, founded by Trey Del Richardson, a passionate advocate for housing justice and grassroots reform. Born from years of hands-on work through initiatives like Warm Housing UK and Tenants Assist, we are now a unified, ethical organisation helping people across the UK access vital support and raise their standard of living.

Our mission is simple:
To help tenants live better. That means cleaner, safer homes, financial justice, and education on the help that’s already out there – but rarely explained properly.

We’re powered by volunteers, led by lived experience, and committed to transparency. Our team includes outreach reps, housing advocates, and trained admin staff, all working together with trusted solicitor partners to make sure tenants are supported at every step.

What Makes Us Different?
✅ We don’t charge tenants
✅ We never pressure anyone to proceed
✅ We train and uplift local people to become the voice of their community
✅ We actively fight against disrepair, neglect, and misinformation

We're here for the long haul – not just to fight injustice, but to build a fairer, more supportive housing ecosystem across the UK.

Insights and updates

Coming Soon: The Safe Space Initiative

We're working to create dedicated community hubs in areas most affected by housing neglect, poverty, and poor mental health. These will be safe spaces offering:

  • Warmth, food, and rest areas

  • Drop-in advice sessions

  • Emotional support and signposting

  • Workshops, training, and empowerment events

With your support, we can make these hubs a reality in Manchester, Birmingham, Leeds, and beyond.

"I didn’t even know I had the right to claim for the mould and leaks we’d been living with for years. The Better Living Project explained everything clearly, and within weeks I was speaking with a solicitor who actually cared. Thank you for finally giving us a voice!"

Tanisha W., Birmingham

"I joined the volunteer training programme just to get some experience, but it changed everything for me. I now help people in my neighbourhood with real issues, and it’s given me confidence and purpose. The support from the team is amazing."

 Daniel A., Manchester

"The team helped my mum get the repairs she needed after years of being ignored. They even told us about government help we didn’t know existed. We finally feel like someone’s on our side."

Sofia R., Leeds

Contact us

Location

1 Oxford Street
London SW1V 3JD